Innovative Mechatronic Systems Integrators Ltd ("IMSI", "we", "us", "our"), of 82A James Carter Road, Mildenhall, Suffolk, United Kingdom, IP28 7DE, is the data controller responsible for your personal data in connection with the website imsi.uk (the "Site"). This policy explains what personal data we collect, why, how we use it, and the rights you have over it, in line with the UK GDPR and the Data Protection Act 2018.
We keep the data we collect to a minimum. Depending on how you interact with us, this may include:
| Category | What it includes | When it's collected |
|---|---|---|
| Correspondence data | Your name, email address, phone number, and the content of your message | When you email contact@imsi.uk or call us directly |
| Technical data | IP address, browser type and version, device type, referring page | Automatically, via server logs, whenever you visit the Site |
| Usage & preference data | Pages visited, and any preferences you've chosen (e.g. dark mode, cookie choices) | Automatically, if you have consented to functional or analytics cookies — see our Cookie Policy |
We do not currently operate a public contact form or online checkout on the Site, so we do not collect payment card details or process orders through the Site itself.
We do not use your personal data for automated decision-making or profiling, and we do not sell your data to third parties.
We only share personal data with trusted third parties where necessary to run the Site and our business, such as:
We do not share your personal data with third parties for their own marketing purposes.
Where a service provider we use stores or processes data outside the UK or European Economic Area (for example, a US-based analytics provider, only ever activated with your consent), we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Agreement or an adequacy decision.
We retain correspondence data for as long as necessary to handle your enquiry and for a reasonable period afterwards in case of follow-up, or as required for our legal and accounting obligations. Technical and analytics data is retained only for as long as needed for the purposes described above, or until you withdraw consent.
The Site uses cookies and similar technologies to operate securely, remember your preferences, and (with consent) understand usage. Full details of every cookie we use, its purpose, and how to manage your preferences are set out in our Cookie Policy.
Under UK data protection law, you have the right to:
To exercise any of these rights, contact us using the details below.
The Site is intended for a business audience and is not directed at children. We do not knowingly collect personal data from children.
We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page shows when it was last revised.
For any questions about this policy or to exercise your data protection rights, contact us:
See also our Terms & Conditions and Cookie Policy.
We value your privacy
We use cookies to keep the site secure and working properly, and — with your permission — to remember your preferences and understand how the site is used. Read our Cookie Policy and Privacy Policy to learn more.
Strictly Necessary
Required for the site to function (session, security). Always on.
Functional
Remembers preferences such as your dark mode setting.
Analytics
Helps us understand how the site is used, so we can improve it.